Real-Time Operations
System Status Dashboard
Monitor ZazimFind's service health across every infrastructure layer, from our zero-knowledge auth to the GPU rendering cluster.
Live Component Health
Refreshes every 30 sIncident History
JSON Feed ↗Elevated GPU queue wait time (2s → 15s per model)
- Root Cause
- Sudden traffic spike from concurrent batch uploads exceeded burst capacity.
- Resolution
- Auto-scaling provisioned two additional A100 GPU nodes. No data loss. Queue cleared within 12 minutes.
0.3% of requests returned HTTP 500 errors
- Root Cause
- Database connection pool exhaustion under sustained write load.
- Resolution
- Pool size increased from 50 to 200 connections. Exponential back-off retry logic added at application layer.
Intermittent login failures — "Invalid session" errors
- Root Cause
- Session cache misconfiguration introduced in deployment v3.12.0.
- Resolution
- Deployment rolled back within 8 minutes. Corrected config shipped as v3.12.1 the following day.
Scheduled GPU driver upgrade (v535 → v550)
- Root Cause
- Routine maintenance – announced 7 days in advance.
- Resolution
- Rolling update completed with zero customer-facing downtime.
SLA & Maintenance Policy
ZazimFind guarantees 99.9% monthly uptime for the API Service and 3D Processing Engine. If we fall short, we issue service credits automatically — no claim required.
| Monthly Uptime | Credit Issued |
|---|---|
| 99.0% – 99.9% | 10% service credit on next invoice |
| Below 99.0% | 25% service credit on next invoice |
| Force majeure / scheduled maintenance | Excluded from SLA calculation |
Multi-Region Redundancy
Automated Monitoring Endpoint
Integrate our public status API into your own monitoring dashboards. No authentication required.
Returns HTTP 200 when all systems are operational,
503 on degradation or outage.
curl -s https://status.zazimfind.co.uk/api/v1/summary
{
"status": "operational",
"components": {
"api": "operational",
"processing": "operational",
"cdn": "operational",
"dashboard": "operational",
"auth": "operational"
},
"last_updated": "2026-06-14T11:00:00Z",
"incidents_active": []
}
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